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If you experience a recurring problem when you use Internet Explorer in Windows, you may try to repair or reinstall the program to fix the problem. Although this may sound intimidating, this article offers the most direct, trouble-free methods to perform this task.
Original product version: Internet Explorer 11, Internet Explorer 10, Internet Explorer 9
Original KB number: 318378
Repair Internet Explorer in Windows
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You can reset the program settings to repair your Internet Explorer. To do this, use the following procedure:
- Exit all programs, including Internet Explorer.
- Press the Windows logo key+R to open the Run box.
- Type inetcpl.cpl and select OK.
- The Internet Options dialog box appears.
- Select the Advanced tab.
- Under Reset Internet Explorer settings, select Reset. Then select Reset again.
- Select the Delete personal settings check box if you also want to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data.
- When Internet Explorer finishes resetting the settings, select Close in the Reset Internet Explorer Settings dialog box.
- Start Internet Explorer again.
Check this folder from time to time to delete old downloads and free up precious storage space. Problem: My passwords don't work in Edge. Another possible fix it to clear the browser cache.
How to update your browser. Keeping your web browser up to date is very important. Out of date web browsers can have serious security problems. By running an older web browser you'll also probably be missing out on useful and cool new features which newer browser support. Click the 'Refresh Firefox' button at the top right of the Troubleshooting Information page. Select 'Refresh Firefox' in the confirmation prompt. The Firefox will begin a task to fix search engine and other browser settings changed by malicious software. When, it's finished, press the 'Finish' button.
For more information about how to reset settings in Internet Explorer, see the following video.
[!VIDEO https://www.microsoft.com/videoplayer/embed/c989d6d8-f8f9-4cb5-a2f1-da6a7e89f18b]
Enable and Disable Internet Explorer in Windows 10 and Windows 8.1
Windows 10
To disable Internet Explorer 11, use the following procedure:
Select Start > Search, and enter Windows features. Select Turn Windows features on or off from the results.
Uncheck Internet Explorer 11.
Select Yes on the following informational dialog that pops up:
Turning off Internet Explorer 11 might affect other Windows Features and Programs Installed on your computer including default settings. Do you want to continue?
Select OK.
When Windows finishes applying changes, restart your device for the settings to take effect.
To re-enable Internet Explorer 11:
Select Start > Search, and enter Windows features. Select Turn Windows features on or off from the results.
Select Internet Explorer 11 and select OK.
When Windows finishes applying changes, restart your device for the settings to take effect.
Note
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You don't need to download and install Internet Explorer 11 in Windows 10 because it's already installed.
Windows 8.1 and Windows 8
- Turn off the Internet Explorer features.
- Restart your computer after you turn off Internet Explorer. Then, Internet Explorer will be removed from your computer.
- You can turn the Internet Explorer Windows feature back on to reinstall it on your computer.
Reinstall Internet Explorer in Windows
Windows 8.1 and Windows 10
You can use the System File Checker tool to repair missing or corrupted system files to validate the corresponding system files.
Windows 7, Windows Server 2008 R2, Windows Vista, and Windows Server 2008 SP2
Step 1: Download Internet Explorer that can be installed on your Operating system using the following table as guidance.
Windows version | Internet Explorer version that can be installed |
---|---|
Windows 7, Windows Server 2008 R2 | Download Internet Explorer 11 (Offline installer) |
Windows Vista, Windows Server 2008 SP2 | - Windows Internet Explorer 9 (64 Bit) - Windows Internet Explorer 9 (32 Bit) |
Step 2: Uninstall the version of Internet Explorer that you may have installed on top of Internet Explorer 8.0 (For Windows Vista it is Internet Explorer 7.0) that natively ships with and installed as part of the operating system.
Note
Internet Explorer 8.0 (or Internet Explorer 7.0 on Vista) will continue to exist even after you uninstall newer versions.
Use the following procedure to remove Internet Explorer:
On the Start page, choose Control Panel, and then choose Programs and Features.
Under Programs and Features, select View installed updates on left pane.
Under Uninstall an update list, select applicable Internet Explorer version from the list (Internet Explorer 11 or Windows Internet Explorer 9) and select Yes to confirm uninstallation and restart your system to complete the process.
Step 3: Install the version of Internet Explorer that you downloaded in Step 1 and restart the system after installation.
Tip
After you reinstall Internet Explorer, run Windows Update to apply any available updates for Internet Explorer.
See also
If you still can't access some websites, get help from the Microsoft Community online.
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